Terms and Condition

Medlinks Hair transplant . (“Medlinks” or the “Company”) firmly believes in the highest standards of integrity in relation to information provided by its customers at the time of interaction with the Company, and otherwise.

Generally Medlinks Hair transplant values your privacy and commits to protecting information disclosed by the users (“You”) to Medlinks Hair transplant either by means of the Medlinks Hair transplant website/mobile application. Please read the following policy (hereinafter referred to as “Privacy Policy”) to understand the practices of Medlinks Hair transplant and specifically with regards, as to how Medlinks Hair transplant treats information disclosed by You. By using the domain and sub-domains of www.hairtransplantdelhi.org including its mobile applications, Google assistant bot (hereinafter referred to as “Medlinks Hair transplant Website”). You agree that You have acceded to the terms of the present Privacy Policy. In the event that You do not wish to be bound by these terms, You have a choice, which is (naturally and obviously) free from any form of coercion or undue influence, to not access the Medlinks Hair transplant Website. This Privacy Policy also applies generally to our parent, affiliates, subsidiaries, or joint venture websites.

Your Consent

We request You to carefully read this Privacy Policy and Terms of Use under the different tab before sharing personal information with us. By browsing, visiting, accessing and/or using the services on Medlinks Hair transplant Website (or searching for any of the pages on Medlinks Hair transplant Website), You explicitly consent and agrees to our Privacy Policy laid out herein. You also agree that the information furnished by you is lawful, true and correct and does not violate or infringe any laws. No liability pertaining to the authenticity/ genuineness/ misrepresentation/ fraud/ negligence, etc. of the information disclosed shall lie on the Company nor will the Company in any way be responsible to verify any information obtained from You.

Information

This Privacy Policy applies to:

Personal information:

Users of Medlinks Hair transplant may voluntarily while registering/interacting on Medlinks Hair transplant Website/ mobile application, provide personal information viz. email address, name, phone number, etc.

Non- Personal information:

Information, (viz. type of internet browser and operating system used, domain name of the website from which You came, number of visits, average time spent on the site/mobile application, pages viewed etc.) may be picked up automatically and without explicitly being provided by You, but during your interaction with the Medlinks Hair transplant Website by use of certain technologies, such as Cookies and Web Beacons.

Types of information received by Medlinks

The following type of information about You may be collected and processed by the Company:

Information about your internet connection and mobile device

The equipment used by You to browse the Medlinks Hair transplant Website

Your usage details in respect of the Medlinks Hair transplant Website

Internet Protocol (IP) details/ address

Your Current Location, Device Location, Device Information, Communication Information to provide customized offerings.

Computer operating system

Preferences and settings such as time zone and language

Account / User Information – including but not limited to your name, address, email address, mobile / telephone number, gender, income, and any other information sought by Medlinks Hair transplant at the time of your making an account with Medlinks Hair transplant or obtaining a quote from Medlinks

Your searches, the results You selected from the search and other activities

Your browsing information (browsing length, details of online ads that You clicked on)

Your transactional information

Details in respect of your vehicle, including but not limited to make, model, identification details of the vehicle, prior use, history, insurance details, registration certificate details, etc.

Please note that the following list is only illustrative, and is by no means, exhaustive. Kindly note that any user-generated content such as reviews, blogs, testimonials etc. shall be treated by Medlinks Hair transplant as its own.

Third party integration

You may access the Medlinks Hair transplant Website through third-party websites over which Medlinks Hair transplant has no control. You may optionally provide Medlinks Hair transplant with information through third-party sign-in services such as Facebook, Pinterest, Twitter, Instagram, and Google Plus. In such cases, Medlinks Hair transplant fetches and stores whatever information is made available to Medlinks Hair transplant by You through these sign-in services. Please also note that Medlinks Hair transplant reserves its rights to use information provided by You, in consonance with all relevant laws and guidelines.

Further, it is clarified that while Your usage of Medlinks Hair transplant Website, you might see the links to the third party website / advertisements / electronic communication service, which are provided by the third parties. As the operation of the third party is not under control of the Company, therefore the Company does not make any endorsement / guarantee of any service or product offered through third party websites nor make any representation related to any privacy policy or other policies of such third party. Any usage of such third-party website or availing any service or product through third party shall be at Your risk and the Company is not responsible for any loss / damage or otherwise. It is recommended that You should review the privacy policy of such third-party websites prior to using such websites.

How your information helps in providing you with a more optimized interface and experience

Medlinks Hair transplant uses the information that You provide to enhance the functionality and improve the quality of your interaction with Medlinks Hair transplant and to personalize your experience while using the Medlinks Hair transplant services.

Public posts

As part of Medlinks Hair transplant services, you may provide your reviews, feedback, comments, ratings, photos, etc. on the public groups (Posts). The Company retains an unconditional right to remove and delete any Post or such part of the Post that, in the opinion of the Company, is false, malafide and misrepresenting. All Posts shall be publicly accessible and visible to all users and therefore, You should be careful about revealing any sensitive details about yourself in such Posts. The Company reserves the right to use and reproduce your Posts for any purpose. Further, the Company may share your Posts with the service providers, businesses or any other third party. If you delete your Posts from any of the public groups, copies of such Posts may remain viewable in archived pages, or such Posts may have been copied or stored by any other user(s) of that public group.

Opting out

You may opt out of receiving promotional emails from the Company by following the instructions in those emails. If You opt out, the Company may still send You non-promotional emails, such as emails about your account.

Cookie choices: Most web browsers are set to accept cookies by default. If You prefer, You can usually choose to set your browser to remove cookies and to reject cookies. If You choose to remove cookies or reject cookies, this could affect certain features of the Medlinks Hair transplant Website.

How Medlinks Hair transplant uses and shares the information collected

Medlinks Hair transplant uses information collected from and about You for a variety of purposes, including (but not limited) to:

Processing and responding to your queries

Protect and improve the services that Medlinks Hair transplant offers

Understanding users (what they do on our services, what features they like, how they use them, etc.), improving content and features of Medlinks Hair transplant services (such as by personalizing content to your interests) , processing and completing your transactions, and making special offers

Sending You communications that You have requested or that may be of interest to You

Sending You questions that You may be able to answer if You have registered with Medlinks Hair transplant or have scheduled an appointment at a Medlinks Hair transplant location or branch

Sending You information about your vehicle pursuant to your visit to a Medlinks Hair transplant branch or location

Enabling and filtering advertisements that are relevant to you

Generating and reviewing reports and data about, and to conduct research on, Medlinks Hair transplant user base and service usage patterns

Administering contests and sweepstakes

Providing you with customer support

Providing you with notices about your account

Internal purposes such as auditing, data analysis and research relating to Company’s services on Medlinks Hair transplant Website

Carrying out Medlinks Hair transplant obligations and enforcing rights arising from any contracts entered into between You and Medlinks Hair transplant including for billing and collection

Carrying out Medlinks Hair transplant obligations that arise out all relevant statute in relation to you availing Medlinks Hair transplant services, and in relation to your transaction and interaction with Medlinks

Allowing You to participate in interactive features offered by Medlinks

Granting You opportunities to avail special offers being offered by third parties by You being a customer of Medlinks Hair transplant and/or showing your interest for the services of Medlinks

Medlinks Hair transplant is allowed to share the information, which you have shared on our Medlinks Hair transplant Website, with our alliance partners. These alliances/ partnerships are done to provide perks and convenience to you. By clicking on the submit button, the Company and the partner will consider you an interested user and will use the details submitted by you to contact you and give you a customized experience of our services.

Medlinks Hair transplant may use the information collected from you to enable Medlinks Hair transplant to display advertisements to its advertisers’ target audiences. Even though Medlinks Hair transplant does not disclose your personal information for these purposes without your consent, if You click on, or otherwise interact with an advertisement, the advertiser may assume that You meet its target criteria

Disclosure to third parties

Medlinks Hair transplant shall be at liberty to disclose your information or part thereof to third party service providers who may facilitate the providing of services, on our behalf. These service providers have access to your data only to perform the tasks as stipulated by Medlinks Hair transplant and are obligated not to disclose or use it for any other purpose. Medlinks Hair transplant may also share personal information with third-party vendors, consultants, and other service providers who work for the Company, who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which the Company disclose it to them.

In addition to the aforesaid, alliance partners/channel partners of Medlinks Hair transplant may collect information with your consent from your mobile device like device location, device information (including storage, model, installed apps, Wi-Fi, mobile network) transactional and promotional SMS, communication information including contacts to provide customized offerings.

Amendment

The Company reserves the right to amend or modify this Privacy Policy at any time, as and when the need arises. We request you to regularly check this Privacy Policy from time to time to keep you updated about changes made. Your continued use of the services provided by Medlinks Hair transplant after any changes, shall be deemed to be your acceptance of such changes.

Contact Us

OUR CONTACTS: +91 7042962888 [email protected]

Address: Medlinks Hair Transplant Clinic A-1/304, Safdarjung Enclave, Dist.- South West Delhi, New Delhi, India- 110029

Cancellation & Refund Policy

Refund and Cancellation Policy must be made available to customers on website and they have to agree to its terms during the order process. Customers have to click on an “Accept” or “Agree” for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email.

A Refundable deposit of INR 10000 will be charged to secure your booking.

Medlinks Hair Transplant center will not be liable for costs arising from scheduling changes in the provision of our hair transplant services, including (but not exclusive to) travel costs, accommodation costs, any economic cost to the client relating to time taken off work or loss of potential earnings.

Medlinks Hair Transplant center reserves the right to amend booked surgery dates. Such changes are rare and are undertaken in the patient´s best interest and safety. In the unlikely event of a surgery date amendment, the deposit sum and other payments will be transferred to the next available date.

The deposit is refundable, we will always endeavor to be as flexible as possible in terms of rescheduling an alternative surgery date. Postponements caused by unforeseen events will be assessed on a case by case basis. In all other instances, if you request the ancellation of your reservation, the deposit sum will be refunded

Medlinks Hair Transplant center will endeavor to ensure that your procedure runs to schedule, however, for reasons beyond our control, we may need to cancel or postpone your procedure at short notice. In this unlikely event, every effort will be made to contact you in advance. We do not offer compensation if we cancel your procedure.

Payments

1: The patient will be quoted a fee during a personal consultation or by photo analysis. Medlinks Hair Transplant center will complete the work for that fee.

3: The balance will be paid on the morning of the procedure if paying by card or cash. Bank transfers must be initiated in advance to ensure all funds have cleared by the chosen procedure date.

4: We accept: Visa and MasterCard, cash and bank transfers,

5: If paying by card on your procedure day, please advice your bank of the payment in advance so that they are aware it is a genuine transaction. Payment must clear prior to the procedure commencing, so any issues with blocked transactions may result in the cancellation of your surgery and the retention of your deposit.